Technical & Product Questions
Some Frequently Asked Questions.
We primarily sell Grade A or Grade A- refurbished laptops unless otherwise stated. This means devices may show minor cosmetic signs of use, but they are fully functional with no screen defects or major physical damage.
All laptops are tested to ensure the battery is fully functional and holds charge properly. Battery performance may vary by model, but most business-class laptops maintain strong and reliable battery health for daily use.
Yes. Every laptop comes with a genuine and activated operating system (Windows or macOS depending on the device), fully installed and ready to use.
Yes. Many of our laptops — especially business-class models like Lenovo ThinkPad, HP EliteBook, and Dell Latitude — support RAM and SSD upgrades. If you need a custom configuration, our team can assist you.
Every laptop includes a compatible charger. Additional accessories such as laptop bags and peripherals may be available in-store and will be added to the website soon.
All laptops come with Windows pre-installed and ready to use. Microsoft Office and other software are not included by default, but we can guide you on installing licensed or free alternatives based on your needs.
