Privacy policy

Privacy Policy

Last updated: September 16, 2025

AlmaTech (“we,” “our,” “us”) operates this online store and website, including all content, features, tools, products, and services (collectively, the “Services”). Our platform is powered by Shopify, which enables us to provide a seamless shopping experience for refurbished laptops.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase using our Services. If there is any conflict between this Privacy Policy and our Terms & Conditions, this Policy governs how we handle your data.

1. Personal Information We Collect

When you interact with AlmaTech, we may collect the following information:

  • Contact details: Name, billing/shipping address, phone number, email.
  • Financial details: Payment confirmations and transaction details.
  • Account details: Username, password, preferences, and security settings.
  • Order history: Products viewed, added to cart, purchased, returned, or exchanged.
  • Device & usage data: IP address, browser type, device information, cookies, and navigation behavior.
  • Communications: Any information shared with our support team.

2. How We Collect Information

  • Directly from you (account creation, checkout, support inquiries).
  • Automatically via cookies, device tracking, and browsing activity.
  • From third-party service providers (such as Shopify, payment gateways, and shipping providers).
  • From analytics and marketing tools.

3. How We Use Your Information

  • Order processing: Fulfill orders, manage returns or exchanges, and arrange deliveries.
  • Customer support: Respond to inquiries and provide assistance.
  • Marketing: Send promotions or updates if you opt-in to receive them.
  • Fraud prevention & security: Detect and prevent fraudulent activity.
  • Legal compliance: Meet applicable legal or regulatory requirements.

4. How We Share Your Information

We may share your information in the following situations:

  • With Shopify for hosting, payments, and store functionality.
  • With service providers such as payment processors, logistics partners, and IT support.
  • With marketing platforms for advertising and analytics.
  • When required for legal compliance or fraud investigations.
  • In the event of a business transfer such as a merger or acquisition.

5. Cookies & Tracking

We use cookies and similar technologies to improve your shopping experience. These technologies help us:

  • Remember login details and shopping cart preferences.
  • Analyze website traffic and improve performance.
  • Provide relevant advertisements.

You may manage or disable cookies through your browser settings. Some features of the website may not function properly without them.

6. Data Security & Retention

We use secure technologies, encrypted connections, and trusted payment gateways to protect your data. However, no online system is completely secure. We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate data.
  • Request deletion of your information (subject to legal obligations).
  • Opt out of marketing communications at any time.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: almatech.pk@gmail.com

Website: www.almatech.pk